Smart Serve
๐Ÿ“ž +92 370 0571254
Built for growing businesses

Everything your business needs, in one system.

Smart Serve runs your counter, your orders, your delivery, your cash, your stock, your staff and your reports, and gives your customers a website to order from. Set up around what you sell and the way your business actually works.

We load your full price list before you start, so you don't type it in yourself.

Counter, pickup and delivery, all on one screen

Not three systems bolted together. One order screen that handles all of it.

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At the counterRing up a walk-in sale in seconds, print the receipt, take the cash. Keep an order open and add to it while the customer is still buying.
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Pickup & bookingsTake the order now, hand it over later. Every order carries its own number so nothing gets mixed up at the counter.
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DeliverySave the customer, phone and address once, add your delivery charge automatically, and see repeat customers on their next order.
What you get

More than a POS

A cash register only takes payments. A business needs a lot more than that.

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Fast point of sale

Your full price list on one screen: categories, variants, sizes and bundles. Add an item in one tap. No training manual needed.

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Your own ordering website

A branded website where your customers browse what you sell and order online, under your own name. We build and set it up for you.

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Catalogue management

Change a price, hide a sold-out item, add a bundle or a new variant yourself, and it updates on every counter instantly.

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Cash you can trust

Opening cash, every sale, every expense and a running drawer total. Know exactly what should be in the till at any moment.

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Expenses

Log daily costs as they happen and watch them come straight off your cash. No more guessing at the end of the day.

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Udhaar / credit ledger

Track who owes you: customers buying now and paying later, plus staff advances, with partial repayments kept separate from your sales.

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Staff & attendance

Separate owner and cashier logins. Staff mark their own attendance, clock in and out, and you see monthly hours, including night shifts past midnight.

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Reports & profit

Sales by day, month, item and payment method. See your best sellers, filter by category, and export everything to CSV.

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Receipts with your logo

Clean thermal receipts on standard 80mm printers, with your business logo and details on every bill.

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Two counters, one system

Run more than one till. Orders and pending bills sync between them, so any cashier can pick up an order another one started.

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Any device, nothing to install

Runs in the browser on a PC, tablet or phone. Updates happen on their own. No installing, no licence files, no IT person.

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Your data stays yours

Every sale is saved the moment it happens. Your history is yours to export any time.

Systems we build

40 business systems, one team

From the till at your counter to the back office behind it. You don't take all of it. We build the systems your business actually needs, and add more as you grow.

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Core selling systems

The day-to-day systems your counter and floor run on.

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  • Point of sale (POS) systemOne screen for counter, pickup and delivery orders.
  • QR ordering systemCustomers scan a code and order from their own phone.
  • Online ordering systemYour own branded site where customers order direct.
  • Self-service ordering systemYour team or your customers place orders from a tablet.
  • Order display systemLive orders land on a screen for the team preparing them.
  • Floor & counter managementSee what is busy, what is free and what is waiting to be settled.
  • Booking & appointment systemTake bookings and hold the right slot for the right customer.
  • Queue & waitlist systemQueue walk-ins and message them when it is their turn.
  • Billing & invoice systemAccurate bills with your taxes, discounts and charges.
  • Digital receipt systemSend the receipt to WhatsApp or SMS instead of paper.
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Local delivery & payments

Everything between the order and the cash in your hand.

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  • Delivery management systemAssign, dispatch and close out every delivery order.
  • Rider & driver managementYour riders, their orders, their cash and their performance.
  • COD management systemReconcile cash on delivery so nothing goes missing.
  • Easypaisa / JazzCash paymentsTake mobile wallet payments and match them to orders.
  • Order tracking systemCustomers follow their order from your counter to their door.
  • Delivery area managementSet your zones, delivery charges and minimum orders.
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Customers & marketing

Turn one-time buyers into regulars who keep coming back.

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  • Customer CRMEvery customer, their orders, their spend and their address.
  • Customer loyalty systemPoints that add up and bring people back for more.
  • Customer rewards systemDiscounts, tiers and offers your regulars actually want.
  • Customer reactivation systemSpot customers who stopped buying and win them back.
  • Review & reputation managementTrack your Google reviews and reply in one place.
  • SMS marketing systemSend offers to your own customer list in a few taps.
  • Email marketing systemNewsletters and offers that go out on a schedule.
  • Customer feedback systemCollect honest feedback before it becomes a bad review.
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Business management

The back office side: cost, stock, staff and money.

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  • Inventory management systemKnow what stock you have and what is running out.
  • Cost & margin managementCosting that shows you the real margin on everything you sell.
  • Purchase management systemRaise, track and record every purchase order.
  • Supplier management systemSuppliers, their rates, their bills and what you owe.
  • Expense management systemLog daily costs and see them come off your cash.
  • Staff attendance systemStaff mark themselves present, you see the full sheet.
  • Staff shift managementClock in and out, day and night shifts, monthly hours.
  • Payroll management systemSalaries, advances and deductions worked out for you.
  • Multi-branch managementRun every branch from one login with combined reports.
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High-end systems

For groups, franchises and operations working at scale.

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  • Business intelligence (BI) systemDeep reporting across every branch and every period.
  • Real-time business dashboardLive sales, cash and orders as they happen.
  • Franchise management systemControl catalogues, pricing and royalties across franchisees.
  • Central production & warehouseProduction and dispatch from one place to many outlets.
  • Multi-brand operationsSeveral brands running out of a single location.
  • Business ERP systemOne system tying operations, stock, staff and finance together.
  • Marketplace order managementOrders from the apps and marketplaces you sell on, in your own system.

Not sure which of these you need? Message us and we'll tell you what actually makes a difference for a business your size.

The difference

Built around your business, not a copy of someone else's

Every business runs differently. A wholesale counter needs different things from a retail shop. So we don't hand you the same system as everyone else and leave you to fit your business around it.

  • Your products, your categories and your bundles, loaded in before you start.
  • Your order types, your delivery charges, your payment methods.
  • Extra sections built for how your business actually works.
Getting started

Running in days, not months

01Talk to usTell us how your business runs: what you sell, how you take orders, what you want to track.
02We set it upWe load your full price list with variants and bundles, add your logo, and shape the system around your workflow.
03Your team starts sellingIt's simple enough that a new cashier picks it up the same day. We stay available while you settle in.

Made for businesses like yours

Retail, wholesale, services, food. Anywhere sales come in over a counter.

Retail shopsWholesale & distributionCafรฉs & foodGrocery & martPharmaciesBakeriesSalons & clinicsService businessesMobile & electronicsClothing & footwearOnline storesMulti-branch groups

See it running in your business

Call or message us and we'll walk you through it. No pressure, no forms to fill.